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How link goltogel Handles Your Personal Data

Our Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, GoPay, or QRIS, and how we protect that…

Data collected transparentlyDANA, OVO, GoPay & QRIS transactions coveredAccount security protocols detailedRetention periods stated clearlyYour rights — how to request changes

Explore the Lobby Read FAQ

What This Privacy Policy Covers and Why

link goltogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

link goltogel collects your name, email address, phone number, and payment identifiers — such as your DANA wallet number or GoPay account — when you register and when you complete a transaction. We also collect device identifiers, browser type, and IP address to detect unauthorised access

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attempts on your account. Whether this data is shared with third-party processors depends on local law and the payment rail you choose; OVO and QRIS transactions pass through their respective network processors under their own data agreements. Data collected during sessions on our platform is retained
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for a period of 24 months from your last login, after which inactive records are anonymised. Access to this platform and how your data is processed depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you need to request a copy of your stored data, ask us to correct inaccurate records, or raise a concern about how we handled your information, our privacy support team is…

Live Chat Open the chat widget inside your account dashboard. Privacy queries submitted here receive a written response within one business day during our 08:00–23:00 WIB operating window.

Email Privacy Desk Send your data access or correction request to our dedicated privacy email address. Include your registered account ID so our team can locate your records without delay.

WhatsApp Support Message our WhatsApp line for a direct conversation about your privacy rights. Available seven days a week; our agents can verify your identity and initiate a data review on the same call.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply layered controls across every stage of your account lifecycle — from the moment you enter your DANA or OVO credentials at registration, through every withdrawal verification, to the point your…

Encryption at Every Transfer

Every data packet — including your GoPay payment reference and account credentials — travels over TLS 1.3 encryption. We do not store raw card numbers or full wallet credentials on our servers at any point.

Cookie Policy Explained

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on your device. You can clear or block non-essential cookies via your browser settings without losing your account access.

Withdrawal Verification Steps

Before any QRIS or DANA withdrawal is processed, we match the destination wallet to the name on your registered account. This one-to-one check prevents misdirected payouts and protects your balance.

Data Retention Schedule

Active account records are kept for 24 months from your last login. After that window, personal identifiers are anonymised and transaction logs are aggregated so they can no longer be traced back to you individually.

Your Right to Access and Correct

You may request a full export of the personal data we hold on your account at any time. Correction requests for inaccurate details — such as a misspelled name or outdated phone number — are processed within three business days.

Third-Party Data Sharing Limits

We share your data only with payment processors (OVO, GoPay, DANA, QRIS networks) and fraud-detection services. We do not sell your personal data to advertising networks or marketing brokers under any circumstance.

Your Privacy Questions, Answered Directly

The questions below reflect what account holders in Indonesia ask us most often about data handling, cookie consent, and their rights under this policy. If your question is not listed here, reach us via live chat between 08:00 and 23:00 WIB and we will respond in writing within one business day.

We collect your full name, email address, phone number, and the payment identifier you use — for example your DANA or OVO wallet number. We also log your IP address and device type to verify each login attempt against your account history.

Transaction data is shared only with the payment processor — DANA, GoPay, OVO, or the QRIS network — needed to complete your deposit or withdrawal. We do not share this data with advertisers or unrelated third parties. Sharing depends on local law and the processor's own terms.

We retain your personal data for 24 months from your last login. After that period, identifiers such as your name and wallet number are anonymised, and transaction logs are aggregated so they cannot be linked back to your individual account.

Send a data-access request via the live chat inside your account dashboard or through our privacy email desk. Include your registered account ID. We will compile and deliver your data export within three business days of verifying your identity.

Yes. Submit a deletion request through live chat or email. We will remove your identifiable records, subject to any legal retention obligations that apply — for example, transaction records we are required to keep under Indonesian financial reporting rules where local law permits.

We use session cookies for login continuity and analytics cookies to identify pages that load slowly for your device. You can block or delete non-essential cookies in your browser settings at any time without affecting your ability to log in or complete a QRIS deposit.

Contact our privacy support team via live chat (08:00–23:00 WIB, seven days a week) or via WhatsApp for an immediate conversation. We aim to acknowledge all mishandling complaints within four business hours and provide a written resolution within three business days.

How link goltogel Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies, and Account Security

Encryption at Every Transfer

Cookie Policy Explained

Withdrawal Verification Steps

Data Retention Schedule

Your Right to Access and Correct

Third-Party Data Sharing Limits

Your Privacy Questions, Answered Directly

01 What personal data does link goltogel collect when I open an account?

02 Does link goltogel share my DANA or GoPay transaction data with third parties?

03 How long do you keep my account data after I stop using the platform?

04 How do I request a copy of all the data you hold about me?

05 Can I ask you to delete my personal information entirely?

06 What cookies does link goltogel use and can I opt out?

07 Who do I contact if I believe my data has been mishandled?

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